Privacy Policy

1. Information we collect

Information you give us: name, phone number, email address, service address, and details about your water system or the job you are asking about — when you submit a form on our site, email us, call or text us.

Automatically collected: basic technical data such as pages visited and device type, used only to keep the site working and understand which pages people use.

2. How we use your information

• Respond to quote requests, questions, and service inquiries.
• Schedule and perform water treatment service and installations.
• Send service-related SMS text messages (appointment confirmations, arrival updates, missed-call follow-ups, and review requests) — only as described in our Terms of Service, SMS section.
• Improve our website and services.

3. SMS and mobile information

If you opt in to text messaging, we collect your mobile phone number and your consent record (what you agreed to, when, and how). We use this information only to send you the service-related texts you signed up for.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data is never sold or shared with third parties for their marketing.

The only parties that handle your messages are the carriers and messaging providers (such as Twilio) required to deliver them. Text messaging originator opt-in data and consent will not be shared with any third parties.

You can opt out of SMS at any time by replying STOP to any message. For help, reply HELP or contact us at support@aquapro.services or (727) 342-0091.

4. Sharing of information

We do not sell your personal information. We share it only as needed to run the business: with our phone/SMS provider to deliver messages, with payment processors when you pay us, and when required by law or legal process.

5. Data retention

We keep customer records for as long as needed to provide service and meet tax and legal obligations, then delete or anonymize them.

6. Your choices

• Email: write to support@aquapro.services to review, correct, or delete your information.
• SMS: reply STOP to any text to opt out immediately.
• Cookies/tracking: we do not run advertising trackers on this site.

7. Changes to this policy

We will post any changes here and update the effective date. Continued use of the site or our services after changes take effect means you accept the updated policy.

8. Contact

Aqua Pro Services, Clearwater, Florida
support@aquapro.services · (727) 342-0091